Terms & Conditions
LAST UPDATED: 17 JULY 2026These terms cover work carried out by Green Signal AI Ltd ("we", "us"), a company registered in England and Wales, for you, our client. We have written them the way we write everything: in plain English. By engaging us you agree to them.
1. Our services
We provide AI consultancy for small businesses in five stages: discovery consultation, SEO and GEO audit, AI training for your team, custom AI skills, and automation and tender intelligence. Each stage stands on its own with a clear stop point. You may stop after any stage with nothing further to pay beyond work already delivered.
2. Prices and payment
- Prices are fixed day rates, agreed with you in writing before any work starts. There are no hidden fees.
- The discovery consultation is £500. Your £500 discovery fee is credited toward stage 2.
- From stage 3, an optional £500 per month retainer keeps everything running. Cancel with 30 days' notice.
- Invoices are payable within 14 days of the invoice date.
3. What you own
Everything we build for you (tools, workflows, prompts, documentation and training materials) belongs to you once the related invoice is paid. No lock-in, and no dependency on us to keep the lights on. Third-party software you subscribe to (for example an AI provider or automation platform) remains subject to that provider's own terms.
4. What we need from you
To do good work we need reasonable access to the people, systems and information the work concerns, and a named contact who can make decisions. Delays caused by missing access may move agreed dates.
5. AI outputs and results
AI tools draft, suggest and automate, and they sometimes make mistakes. We set systems up so that a human approves anything important before it reaches a customer, and we train your team to work the same way. We cannot guarantee specific business outcomes such as revenue, rankings or tender wins, and AI outputs should always be checked before being relied on.
6. Confidentiality and data
We treat everything we learn about your business as confidential, and we expect the same about our methods and pricing proposals. Where work involves personal data, we handle it in line with our privacy policy and UK data protection law, and we configure tools so your data is not used to train third-party models.
7. Liability
Our total liability for any engagement is limited to the fees you paid us for that engagement. We are not liable for indirect losses such as lost profits or lost data caused by third-party tools. Nothing in these terms excludes liability that cannot be excluded by law, such as for fraud or for death or personal injury caused by negligence.
8. Cancelling
You can stop at any stage boundary. Booked training or consultancy days cancelled with less than 5 working days' notice may be charged at half the day rate, because that time was reserved for you. The retainer can be cancelled with 30 days' notice, in writing, no reason needed.
9. The legal bits
These terms are governed by the law of England and Wales, and any dispute belongs to the courts of England and Wales. If one clause turns out to be unenforceable, the rest still stand. These terms, together with your written quote, are the whole agreement between us.
10. Questions
Anything unclear? Ask. hello@greensignal.uk